Cancellation policy

Last updated: February 10, 2026

1. Subscription Cancellations

• Self-Service: You can cancel your subscription at any time by logging into your account on simplify.co.th and selecting "Manage Subscriptions".
• Deadline: To avoid being charged for your next scheduled delivery, you must cancel at least 48 hours before your next billing date.
• Effect: Once canceled, you will not be charged for future cycles. You will still receive any orders that have already been processed or paid for.

2. Pre-Order Cancellations

• Window: Pre-orders for upcoming products can be canceled for a full refund at any time before the item has entered the fulfillment process.
• Process: To cancel a pre-order, please email hello@simplify.co.th with your order number.

3. Modifications

• We reserve the right to cancel or modify subscription plans. If we do so, we will provide at least 30 days notice via the email address associated with your account.